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Content Warning: This section of the guide includes discussion of pregnancy loss and death.
Kay explains that it is difficult to leave a career in medicine as there is always a new role just around the corner. When he became a senior registrar, he felt the perks of being a consultant (better pay, fewer hours, and the stability of staying within one hospital) were within reach. However, the role was also highly stressful as, out of hours, he was the most senior staff member. He was called on when the SHO and registrar were unable to deal with a problem. Due to the weight of this responsibility, he would anxiously pace the labor ward, checking for potential problems before they arose. He also developed high blood pressure.
Monday, 9 August 2010 - Friday, 24 September 2010
For the first time, a couple named their baby Adam, after Kay. He was delighted until he learned that approximately 9 out of 1,200 babies in the UK were named Adam. As he had delivered at least 1,200 babies, Kay surmised that he had discouraged “eight sets of parents from naming their child after [him]” (235).
In his new post as senior registrar, Kay had to familiarize himself with new eligibility criteria for infertility treatment, as the regulations differed according to region. In his new area, patients were eligible for only one cycle of fertility treatment under the NHS. In his last posting, in a nearby neighborhood, couples were eligible for three cycles. Kay saw a couple whose first and only round of IVF was unsuccessful. When he told them that private treatment costs £4,000, they looked devastated. Age and BMI limitations were also applicable in this region. Kay, therefore, had to inform one woman she was too old for IVF and another that she was too heavy, although both patients would have been eligible in the neighboring district. When the latter patient cried, Kay subtracted a few kilos from her recorded weight.
One evening, Kay needed to leave work by 6 p.m. as he was taking H to an expensive restaurant to make up for the many date nights he had canceled. However, at 5:45, he had to perform emergency surgery for an ectopic pregnancy. The quickest option would have left the 25-year-old patient with an abdominal scar and required a longer stay in hospital. Kay knew that the best practice was a minimally invasive laparoscopy that would take more time. He opted for the laparoscopy.
Monday, 11 October 2010 - Monday, 8 November 2010
Kay was anxious when he received his first text from Simon in 18 months. However, he was relieved and moved when he saw the message was a wedding invitation.
Kay was sent for an HIV test after receiving a needle-stick injury from an HIV positive patient. Asking how a positive result would affect his job, he was told that an HIV-positive obstetrician would be restricted to clinic work as they could not perform clinical procedures or be on-call. Kay reflected that these advantages would make a positive diagnosis less devastating. The test result was negative.
Kay experienced a particularly exhausting and stressful night shift with a locum registrar who was of little help. After several emergency cesareans and numerous other labor complications, he was about to hand over to the morning shift when a trace suggested a fetus was in imminent danger of dying. Kay successfully delivered the baby by cesarean. However, he accidentally scratched the child’s cheek with his scalpel while opening the mother’s uterus. The baby’s parents were understanding and declined the leaflet explaining the hospital’s complaint procedures. Nevertheless, Kay reflected that the mistake, caused by exhaustion, could have left the baby with life-changing injuries. After recording his discussion with the parents, he filled in a clinical incident form. The author adds that when he worked at the same hospital as a secretary during university holidays, health and safety regulations required him to take a 20-minute break every two hours.
Sunday, 14 November 2010 - Sunday, 5 December 2010
Patient RZ required an emergency cesarean, but her husband, an Orthodox Muslim, did not want a male medic to perform the surgery. When Kay stated there were no female obstetricians available, the husband asked if a midwife could perform the surgery. Kay suggested that the Koran might contain a caveat stipulating that male doctors could be used in an emergency. After making some phone calls, the husband gave Kay permission to operate.
Having arranged to see H at 7 p.m. one evening, Kay finally left the hospital at 9:30 p.m. Consequently, he had to move his belongings to his “depressing new bachelor pad” (252).
Occupied by emergencies in the labor ward, Kay placed an A&E patient with minor abdominal pain at the bottom of his priority list. Consequently, he was bleeped by an angry A&E registrar who told him that the waiting patient was about to “breach the four-hour target” (253). The registrar was referring to a government target specifying that all patients must be processed within four hours. If more than 5% of cases breached this target, the hospital would be fined. Kay replied that he could meet the target, but his present patient would die.
Kay agreed to a capable SHO performing an emergency cesarean with his supervision. When the SHO made the uterus incision, the patient started bleeding profusely. Kay realized that the patient had an undiagnosed placenta previa, preventing the SHO from accessing the baby. By the time Kay delivered the baby, it was dead. Meanwhile, the patient lost 12 liters of blood, which Kay was unable to stop even with sutures. A consultant was called, who also could not stem the bleeding. Finally, a more experienced consultant arrived and performed a hysterectomy.
Kay explains that there were no more diary entries as he never recovered from the trauma of that last cesarean. Although cleared by the GMC of medical negligence, he felt responsible. Returning to work, as was expected of him, he became hypervigilant and overcautious, refusing to allow junior doctors to learn by attempting surgeries. He did not undergo counseling, and the hospital did not suggest it. Kay considered changing his specialty to general practice, but that would have required returning to the SHO grade for two years. Instead, he left the profession without explaining his reasons, becoming a TV scriptwriter and editor. He admits that he misses the rewards of being a doctor but not the drawbacks. In 2016, he felt great “solidarity” for doctors when the UK government suggested their strike was driven by greed. He wrote his memoir to show the real struggles of being a doctor.
Six years after Kay left the profession, his former colleagues described the NHS as being “on its knees” (261). They all recounted an “exodus” of doctors leaving the NHS and migrating to work in Canada or Australia or changing careers. Kay’s conversations with doctors also revealed how they were all haunted by the details of their most distressing experiences. For example, a friend of Kay’s recalled delivering a live baby from its dead mother and the husband crying, “You saved the wrong one!” (262). In conclusion, Kay asks readers to question politicians’ critiques of NHS staff and reflect on the personal and professional toll of being a doctor.
In Chapter 9, Kay describes becoming a senior registrar as “the storm before the calm” (232). The metaphor conveys his knowledge that the role will be his hardest yet but is ultimately the final step before becoming a consultant. The theme of The Personal Toll of Healthcare Work reaches a peak in these diary entries, charting the end of his relationship with H. Kay’s account of canceling a date that he has arranged “to apologise for half a dozen recently cancelled date nights” foreshadows this event. Kay’s description of the evening as “D-Date night” signals his consciousness that it will play a decisive role in their future (240). However, faced with the ethical dilemma of disappointing H or adhering to the best medical practice for a patient, he chooses the latter. The decision highlights how doctors are often forced to choose between their dedication to the job and their personal life. Shortly afterward, Kay records that he picked up his belongings from the flat he shared with H. This brief entry signals his immense disappointment and distress at the end of his relationship. Throughout the memoir, he has acknowledged that H has struggled because he, Kay, has been stressed and busy at work and unavailable as a partner.
These diary entries also continue to explore the theme of The Constraints of Patient Care Within Strained Medical Systems. Describing his guilt after accidentally scratching a baby’s cheek with his scalpel during a cesarean, Kay emphasizes that the mistake was the result of understaffing and his own exhaustion. He highlights the irony that health and safety breaks are compulsory for the hospital’s administrative staff but not for doctors who are dealing with life-or-death scenarios. The constraints of the healthcare system are also apparent through Kay’s frustration at the arbitrary IVF eligibility criteria of different geographical areas within the UK. He expresses his sympathy for patients whom he is unable to help due to limited resources and an unfair system.
Examining the attitudes of both patients and the UK government, Kay also addresses The Gap Between Public Perceptions of Healthcare and the Reality. The Orthodox Muslim who insists there must be a female doctor who can operate on his wife demonstrates the public’s lack of understanding of the NHS’s understaffing and lack of resources. Furthermore, his suggestion that a midwife could perform the emergency cesarean instead illustrates a lack of understanding of the medical expertise required. In another diary entry, Kay illustrates the pressures doctors and hospitals face due to a government-imposed “four-hour target” (253) within which patients need to be seen. Kay’s choice between endangering a patient’s life and meeting the target conveys how these government goals show little understanding of the demands of the job.
Kay’s career reaches a turning point when he experiences a traumatic incident that is the catalyst for his decision to leave medicine. He is part of the medical team that performs an emergency cesarean on a patient with undiagnosed placenta praevia, and this leads to a baby’s death and the endangerment of the mother’s life. The flat tone of this diary entry sharply contrasts with Kay’s vivid, humorous tone throughout the rest of the memoir, conveying his profound shock at this experience. The narrative of his life as a junior doctor ends abruptly as he states: “That was the last diary entry I wrote, and the reason there aren’t any more laughs in this book” (257).
Chapter 10 reflects on Kay’s decision to leave medicine as this traumatic incident leaves him riddled with guilt and doubt. He conveys how the tragedy leaves a permanent impact on him, asserting, “I was in the same skin, but I was a different doctor” (258). He also emphasizes that his trauma in the aftermath is not unique to him but rather a common experience among doctors. Kay asserts that all the doctors he has spoken to have a tragic medical incident imprinted on their memory. He writes: “They can tell you the number of the room it happened in, on a labour ward they last saw a decade ago. The shoes the patient’s husband was wearing, the song playing on the radio” (262). He highlights another systemic failure of the NHS as he is offered no psychological support in the event’s aftermath and is expected to continue as normal.
The final passages of the memoir underline its purpose. Kay reiterates that he wanted to counter UK politicians’ portrayal of junior doctors as greedy by portraying the emotional cost of the job. He also admits to using humor to conceal his reasons for leaving the job at the time, “reach[ing] for my red nose and clown horn, and bring[ing] out my anecdotes about objects in anuses and patients ‘saying the funniest things’” (260). Therefore, the book serves as an elucidation for his colleagues, family, and friends. Kay ends the memoir on a note of gratitude and admiration for those who continue to work in the NHS despite the challenges that ultimately defeated him.
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